Last updated: May 2026 — Ricardo Monteiro, Xiicongresso

How We Rate Casinos

At www.xiicongresso.pt, we are committed to providing our readers with transparent, comprehensive reviews of the melhores casinos online. Our rating methodology is designed to help you find the best online casinos that match your preferences and gaming style. This page explains exactly how we evaluate and rate casinos.

Our Rating Criteria

We evaluate every casino across six essential categories. Each criterion is carefully weighted to ensure a fair and balanced overall rating.

Bonuses and Promotions

We assess the quality and value of welcome bonuses, ongoing promotions, loyalty programs, and terms attached to these offers. We examine wagering requirements, maximum bet limits, game restrictions, and bonus expiration dates. Transparency in bonus terms is crucial to our evaluation.

Game Selection

We review the variety and quality of available games, including slots, table games, live dealer options, and specialty games. We consider:

• Number of games available
• Quality of game providers
• Exclusivity of titles
• Regular game updates and additions

Payment Methods

We evaluate the range of deposit and withdrawal options available, including credit cards, e-wallets, bank transfers, and cryptocurrency. We assess transaction speeds, minimum and maximum limits, and whether the casino supports payment methods popular in your region.

Customer Support

Quality customer service is essential. We test support channels through live chat, email, and telephone to evaluate response times, staff knowledge, and problem resolution. We also check support availability hours and language options.

Licensing and Regulation

We only rate casinos holding valid licenses from reputable regulatory bodies such as the Malta Gaming Authority, UK Gambling Commission, or comparable jurisdictions. We verify licensing status and review any regulatory history or complaints.

Mobile Experience

We thoroughly test the mobile platform, including app functionality (if available) and browser-based gaming. We evaluate loading speeds, user interface design, and the completeness of the mobile game library.

Our Review Process

Every casino review follows a strict, multi-step process:

• Registration and Testing: Our reviewers create accounts and test the signup process, verification requirements, and bonus claims.
• In-Depth Play: We spend significant time playing various games across different categories to assess quality and fairness.
• Payment Testing: We conduct real deposit and withdrawal transactions to verify processing times and reliability.
• Support Interaction: We contact customer support with common questions and issues to evaluate their responses.
• Research and Verification: We independently verify licensing, regulatory status, and company background information.
• Final Assessment: Our team compiles findings and assigns ratings across all criteria.

Understanding Our Rating Scale

We use a 5-star rating system for overall casino ratings:

• 5 Stars: Exceptional. Top-tier casino with excellent service, diverse games, and outstanding bonuses.
• 4.5 Stars: Excellent. Minor weaknesses that don't significantly impact the experience.
• 4 Stars: Very Good. Solid casino with good selection and reliable service.
• 3.5 Stars: Good. Acceptable option with some areas needing improvement.
• 3 Stars: Average. Meets basic standards but lacks distinction.
• Below 3 Stars: Not Recommended. Significant issues affecting player experience.

Independence Disclaimer

www.xiicongresso.pt maintains complete editorial independence. We do not accept payment from casinos in exchange for favorable reviews. While we may earn affiliate commissions when you click through our links, this never influences our ratings or recommendations. Our sole obligation is to our readers to provide honest, accurate information to help you find the melhores casinos online.

Author: Ricardo Monteiro | Last Updated: 2026